Account Manager

Enersponse is a Distributed Energy Resource (DER) Management company, bringing Grid Operators and Utilities together with power consumers of all sizes.  We bring grid service programs, such as Demand Response, Demand Management, Peak Shaving, Energy Hedging, Energy Efficiency, and Auto-DR to customers that require a more sophisticated approach through building automation.

This team member can work remotely anywhere.

Our team focuses primarily on selling demand response, energy management services, energy efficiency, Automated Demand Response (ADR) services, and other DER monetization solutions to commercial, industrial and institutional customers that have multi-state and multi-market operations. Enersponse executives identify opportunities through multiple channels, cultivating and maintaining relationships with the end-use commercial/institutional/industrial facility personnel, energy brokers and consultants, providers of energy efficiency, automation and distributed energy solutions.

 Responsibilities and Duties

  • Participate in the creation of a post-enrollment process to:

  • Audit documents from sales versus Energy Market requirements.

  • Pass the completed enrollment to Energy Market.

  • Track the registration of enrolled customers in the Energy Market.

  • Coordinate with Energy Markets to set clear expectations for:

  • Load reduction nomination and number and duration of events.

    Timing of customer performance reports.

  • Timing of customer payments .

  • Coordinate with assigned Customers to set clear expectations for:

  • Load reduction nomination and number and duration of events.

  • Timing of customer performance reports.

  • Timing of customer payments .

  • Create and then update Enrollment Tracking Report

  • Create and then update Performance Tracking Report

  • Distribute periodically.

  • Understand and be able to explain if performance varies from nomination.

Qualifications & Skills

  • 5+ years managing customer accounts.

  • Experience managing complex tasks across multiple functions.

  • Proven collaboration and negotiation skills.

  • Demonstrated development and implementation of processes to make operations more efficient.

  • Excellent written and verbal communication.

  • Strong listening skills.

  • Advanced presentation development and delivery skills.

  • Strong sense of urgency regarding addressing customer related issues.

  • High adaptability and understanding of change within the evolution of a startup.

Education & Experience

  • Bachelor's degree preferred

  • Experience working with complex, large, and/or demanding clients required.

  • Experience working within Utility programs such as Demand Response is a plus.

  • Knowledge of any of the North American deregulated power markets (PJM, NE-ISO,

    NYISO, ERCOT, MISO, SPP, and CAISO) is a plus.

  • Proficient in Excel, Word, and PowerPoint

Benefits

  • Competitive compensation and opportunity to advance in a small, fast-growing company

  • 100% medical, dental, and vision

  • 401(k) Plan

  • Flexible PTO Policy

  • Ability to work remotely