Senior Operations Analyst

About Enersponse, LLC

Enersponse provides a simple and convenient approach to energy conservation programs that effortlessly deliver ongoing savings for our clients in both the commercial and industrial sectors. Ultimately, we pay our customers to save energy. We believe automation is key to making this simple, so we bring grid service programs, such as Demand Response, Demand Management, Peak Shaving, Energy Hedging, Energy Efficiency, and Auto-DR to customers with technology that enables automation 

We partner with utilities, electricity suppliers as well as building and energy management system providers to achieve the overall goal of decarbonizing energy bringing stability to the grid.

Mission: We create a more sustainable and responsive electrical grid by empowering customers to manage their demand

Vision: Full participation of C&I distributed energy resources in the grid of the future: flexible, reliable and resilient to support the clean energy transition

Values: BE BOLD - Drive change with purpose, urgency and judgement DO WHAT WE SAY WE WILL DO - We operate with transparency and integrity – we do right by people GO FARTHER TOGETHER - Our diverse experiences make us stronger

Position Description

Department: Operations

Accountable To: Senior Operations Manager

Summary: Enersponse is a Distributed Energy Resource (DER) Management company, bringing Grid Operators and Utilities together with power consumers of all sizes. We bring grid service programs, such as Demand Response, Demand Management, Peak Shaving, Energy Hedging, Energy Efficiency, and Auto-DR to customers that require a more sophisticated approach through building automation. Our team understands and applies regulation and policy in energy markets throughout the U.S. related to demand response, energy management services, energy efficiency, Automated Demand Response (ADR) services, and other DER monetization solutions. We enroll commercial, industrial, and institutional customers that have multi- state and multi-market operations in utility and ISO programs. Most importantly, we optimize load management to decarbonize energy for our customers.

Responsibilities:

This role owns day-to-day market operations and compliance reporting for Enersponse’s demand response portfolio in PJM and NYISO, and serves as the team’s subject-matter expert on ISO rules, registrations, performance measurement, and settlements. Data quality and integrity are a shared responsibility across the Energy Markets team, and this role sets the standard for how that work is done.

  • Key Responsibilities

    • ISO Market Operations (PJM & NYISO)

      • Own registration, enrollment, and lifecycle management of customer resources in PJM (DR Hub) and NYISO (DRIS), including PJM Load Management, Economic, and ancillary service programs and NYISO SCR, EDRP, and DSASP

      • Coordinate event dispatch, test events, and real-time performance monitoring; serve as the escalation point during emergency and capacity events

      • Calculate and validate customer baselines (e.g., PJM CBL/FSL/GLD, NYISO ACL/CBL), event performance, and settlement data; reconcile ISO and utility settlements and lead dispute resolution

      • Manage capacity auction and nomination calendars (PJM BRA and incremental auctions; NYISO ICAP strip, monthly, and spot auctions) and support offer and nomination strategy

      • Monitor PJM manuals, NYISO tariffs and manuals, stakeholder proceedings, and FERC orders; assess impacts on the portfolio and brief leadership and customers

    • Reporting, Compliance, and Data Management

      • Own preparation and submission of reports to utilities, ISOs, and third-party partners, ensuring accuracy, completeness, and on-time delivery

      • Design and maintain QA/QC processes for interval meter data, telemetry, and settlement files; resolve data gaps and inconsistencies at the source

      • Maintain the master compliance calendar of registration windows, reporting deadlines, auctions, and test requirements

      • Produce portfolio performance and revenue analyses that translate market data into clear recommendations for leadership and Account Managers

    • Process Improvement and Leadership

      • Identify and implement best practices and automation to streamline registration, reporting, and settlement workflows

      • Develop new processes that maximize customer load utilization and revenue across markets, and support expansion into additional ISO and utility programs

      • Mentor and review the work of Energy Markets Analysts; create and maintain SOPs and training materials

      • Partner with Sales and Account Managers to evaluate prospective customers’ curtailment capability and estimate market revenue

Qualifications & Experience:

  • 5+ years of experience in energy market operations, demand response, or ISO/RTO market participation

  • Direct, hands-on experience with both PJM and NYISO demand response and capacity programs, including registration, dispatch, performance measurement, and settlement

  • Working knowledge of ISO systems such as PJM DR Hub and Markets Gateway and NYISO DRIS and the Market Information System

  • Strong understanding of capacity, energy, and ancillary service market design, baseline methodologies, and tariff and manual interpretation

  • Expert-level Excel; proficiency with SQL, Python, Power BI, or similar tools for analyzing large interval-data sets

  • Excellent written and verbal communication, including the ability to represent the company with ISOs, utilities, and customers

  • Proven ability to lead cross-functional work, manage competing priorities and deadlines, and mentor junior team members

  • Experience in a fast-paced or startup environment preferred

  • Experience in additional markets (ISO-NE, MISO, ERCOT, CAISO) a plus

Education

  • Bachelor’s degree in engineering, economics, finance, energy management, or a related field preferred; equivalent industry experience considered

  • Advanced proficiency in Excel, Word, and PowerPoint

Benefits:

  • Competitive compensation and opportunity to advance in a small, fast-growing company

  • 100% medical, dental and vision

  • 401(k) Plan

  • Flexible Paid Time Off Policy

  • Hybrid Work Schedule

Location: Hybrid / Remote (Western NY or Denver, CO preferred)

This is an opportunity to take ownership of a growing multi-market demand response portfolio and shape how Enersponse operates in two of the country’s largest ISO markets. You’ll work directly with leadership, influence process and strategy, and help build the team as we expand into new markets.

Submit Your Resume Here!